Monta Outage History

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Monta had 57 outages in the last 2 years totaling 73h 4m of downtime — averaging 2.3 incidents per month.

There were 57 Monta outages since September 15, 2025 totaling 73h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://monta.statuspage.io

Minor October 24, 2025

Elevated rate of failed charge sessions

Detected by Pingoru
Oct 24, 2025, 01:53 AM UTC
Resolved
Oct 24, 2025, 07:08 AM UTC
Duration
5h 15m
Affected: OCPPSmart chargeCharging
Timeline · 2 updates
  1. investigating Oct 24, 2025, 01:53 AM UTC

    We are currently investigating an issue which is causing a higher than expected number of failed charge sessions on the Monta platform. Engineers are actively investigating

  2. resolved Oct 24, 2025, 07:08 AM UTC

    Systems are stabilized but there may still be a delay in charge updates, so some charges may look stuck in the App and Hub. Thank you for your patience.

Read the full incident report →

Notice October 23, 2025

Brief system outage

Detected by Pingoru
Oct 23, 2025, 01:32 PM UTC
Resolved
Oct 23, 2025, 01:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 23, 2025, 01:32 PM UTC

    We experienced a brief outage in some of our systems but have since recovered and are operating normally. We'll keep monitoring the situation. Affected time: 15:02 - 15:09 CEST

Read the full incident report →

Minor October 10, 2025

Degraded performance of the Monta Platform

Detected by Pingoru
Oct 10, 2025, 10:35 AM UTC
Resolved
Oct 10, 2025, 10:37 AM UTC
Duration
1m
Affected: General availability
Timeline · 2 updates
  1. identified Oct 10, 2025, 10:35 AM UTC

    We are actively working on remediating an issue impacting the Monta Platform. We have identified the solution and are rolling it out

  2. resolved Oct 10, 2025, 10:37 AM UTC

    We have rolled out the fix and are back to operational. Duration of incident: 12:16 - 12:24 CET

Read the full incident report →

Notice October 10, 2025

We are currently experiencing network issues

Detected by Pingoru
Oct 10, 2025, 10:35 AM UTC
Resolved
Oct 10, 2025, 10:35 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 10, 2025, 10:35 AM UTC

    We are currently experiencing a brief network disruption that may affect connectivity and service availability for some users. Our engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available. Thank you for your patience.

Read the full incident report →

Minor September 17, 2025

Monta Wallets unavailable

Detected by Pingoru
Sep 17, 2025, 07:51 PM UTC
Resolved
Sep 19, 2025, 10:51 AM UTC
Duration
1d 15h
Affected: Wallet
Timeline · 3 updates
  1. identified Sep 17, 2025, 07:51 PM UTC

    Due to an abundance of caution, access to your Monta wallet is still disabled. We expect to resolve this issue and re-enable access to your Monta wallet tomorrow morning. Thank you for your patience

  2. monitoring Sep 18, 2025, 06:12 AM UTC

    Monta wallets are operational. Withdrawals are still paused while we verify all systems Thanks for your patience

  3. resolved Sep 19, 2025, 10:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2025

Withdrawals are currently disabled on the Monta platform

Detected by Pingoru
Sep 16, 2025, 01:10 PM UTC
Resolved
Sep 17, 2025, 05:38 PM UTC
Duration
1d 4h
Affected: Wallet
Timeline · 2 updates
  1. investigating Sep 16, 2025, 01:10 PM UTC

    We are currently investigating an issue on the Monta platform that unfortunately requires us to disable withdrawals from the Monta wallet. We are actively working on resolving the issue.

  2. resolved Sep 17, 2025, 05:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 15, 2025

We are currently investigating an issue with dashboards in Hub

Detected by Pingoru
Sep 15, 2025, 11:51 AM UTC
Resolved
Sep 15, 2025, 12:12 PM UTC
Duration
20m
Affected: Monta Hub - Web Portal
Timeline · 3 updates
  1. investigating Sep 15, 2025, 11:51 AM UTC

    We are currently investigating a disruption affecting our Hub. This may result in dashboards not loading. Our team is actively looking into the issue and will provide further updates as we learn more. Thank you for your understanding and patience.

  2. identified Sep 15, 2025, 12:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 15, 2025, 12:12 PM UTC

    This incident has been resolved.

Read the full incident report →