Mono incident

Direct Debit: Mandate Approval Downtime

Critical Resolved View vendor source →

Mono experienced a critical incident on December 4, 2025 affecting Mandate Approval, lasting 23h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 04:00 PM UTC
Resolved
Dec 05, 2025, 03:33 PM UTC
Duration
23h 33m
Detected by Pingoru
Dec 04, 2025, 04:00 PM UTC

Affected components

Mandate Approval

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.