Mono experienced a major incident on December 1, 2025 affecting Address Verification, lasting 14d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Address Verification
Update timeline
- investigating Dec 01, 2025, 02:22 PM UTC
We are currently experiencing downtime with the house address verification endpoint from our provider. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.
- resolved Dec 16, 2025, 09:06 AM UTC
This incident has been resolved.