Mono experienced a minor incident on December 11, 2025 affecting Account debit, lasting 6d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Account debit
Update timeline
- investigating Dec 11, 2025, 08:59 AM UTC
We are currently experiencing downtime from Kuda Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team to resolve it. We will provide updates as soon as the service is fully restored.
- monitoring Dec 15, 2025, 12:52 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Dec 18, 2025, 07:07 AM UTC
This incident has been resolved.