Mono incident

CAC lookup downtime

Minor Resolved View vendor source →

Mono experienced a minor incident on December 17, 2025 affecting CAC Lookup, lasting 7d 14h. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 05:42 PM UTC
Resolved
Dec 25, 2025, 07:45 AM UTC
Duration
7d 14h
Detected by Pingoru
Dec 17, 2025, 05:42 PM UTC

Affected components

CAC Lookup

Update timeline

  1. investigating Dec 17, 2025, 05:42 PM UTC

    We are currently experiencing downtime with the CAC endpoint from our service provider. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.

  2. resolved Dec 25, 2025, 07:45 AM UTC

    This incident has been resolved.