Mono experienced a major incident on January 28, 2026 affecting BVN iGree, lasting 6d 23h. The incident has been resolved; the full update timeline is below.
Affected components
BVN iGree
Update timeline
- investigating Jan 28, 2026, 12:01 PM UTC
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- resolved Feb 04, 2026, 11:09 AM UTC
This incident has been resolved.