Mono experienced a minor incident on February 5, 2026 affecting Mandate creation, lasting 6d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Mandate creation
Update timeline
- investigating Feb 05, 2026, 11:11 AM UTC
We are currently experiencing downtime with the mandate creation service from NIBSS. This means that you may encounter an error when attempting to create a mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- resolved Feb 11, 2026, 12:35 PM UTC
This incident has been resolved.