Mono incident

Degraded Performance: Mandate Creation

Minor Resolved View vendor source →
Started
Feb 11, 2026, 02:22 PM UTC
Resolved
Feb 16, 2026, 08:42 AM UTC
Duration
4d 18h
Detected by Pingoru
Feb 11, 2026, 02:22 PM UTC

Affected components

Mandate creation

Update timeline

  1. investigating Feb 11, 2026, 02:22 PM UTC

    We are currently experiencing an intermittent downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.

  2. resolved Feb 16, 2026, 08:42 AM UTC

    This incident has been resolved.

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