Mono experienced a minor incident on February 11, 2026 affecting Mandate creation, lasting 4d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Mandate creation
Update timeline
- investigating Feb 11, 2026, 02:22 PM UTC
We are currently experiencing an intermittent downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
- resolved Feb 16, 2026, 08:42 AM UTC
This incident has been resolved.