Mono experienced a critical incident on February 26, 2026 affecting Account debit, lasting 4d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Account debit
Update timeline
- investigating Feb 26, 2026, 07:31 PM UTC
We are currently experiencing downtime from NIBSS, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is fully restored.
- monitoring Feb 27, 2026, 08:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2026, 08:31 AM UTC
This incident has been resolved.