Mono incident

NIBSS Direct Debit (Debit Downtime)

Critical Resolved View vendor source →
Started
Feb 26, 2026, 07:31 PM UTC
Resolved
Mar 03, 2026, 08:31 AM UTC
Duration
4d 12h
Detected by Pingoru
Feb 26, 2026, 07:31 PM UTC

Affected components

Account debit

Update timeline

  1. investigating Feb 26, 2026, 07:31 PM UTC

    We are currently experiencing downtime from NIBSS, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is fully restored.

  2. monitoring Feb 27, 2026, 08:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 08:31 AM UTC

    This incident has been resolved.

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