Mono experienced a critical incident on February 26, 2026 affecting Stanbic IBTC, lasting 4d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Stanbic IBTC
Update timeline
- investigating Feb 26, 2026, 01:23 PM UTC
We are currently experiencing downtime from Stanbic IBTC, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it. We sincerely apologize for any inconvenience this may cause and will provide updates as soon as the service is fully restored.
- resolved Mar 03, 2026, 08:43 AM UTC
This incident has been resolved.