Mono experienced a major incident on February 18, 2026 affecting Passport Lookup, lasting 14d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Passport Lookup
Update timeline
- investigating Feb 18, 2026, 08:51 AM UTC
We are currently experiencing a downtime with the International Passport Lookup endpoint from our provider. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.
- resolved Mar 04, 2026, 01:38 PM UTC
This incident has been resolved.