Mono experienced a major incident on June 18, 2026 affecting BVN Lookup and Verification, lasting 14h 31m. The incident has been resolved; the full update timeline is below.
Affected components
BVN LookupVerification
Update timeline
- investigating Jun 18, 2026, 04:03 PM UTC
We are currently facing an issue with identity verification on our BVN legacy endpoint as users are unable to verify their BVN identity, and we are actively investigating the cause of this disruption. Our team is actively engaged in resolving this matter, and we're committed to providing timely updates as soon as we gather more information.
- resolved Jun 19, 2026, 06:34 AM UTC
This incident has been resolved. Thank you for your patience.