Mono incident

UBA Mobile (Authentication Outage)

Major Ongoing View vendor source →

Mono is currently experiencing a major incident affecting United Bank for Africa, which began 454d ago. The vendor's full update timeline is below.

Started
Feb 17, 2025, 09:27 AM UTC
Resolved
Ongoing
Duration
● 453d 15h
Detected by Pingoru
Feb 17, 2025, 09:27 AM UTC

Affected components

United Bank for Africa

Update timeline

  1. investigating Feb 17, 2025, 09:27 AM UTC

    We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.