Mono incident

FCMB Mobile (Authentication Outage)

Minor Ongoing View vendor source →

Mono is currently experiencing a minor incident affecting FCMB, which began 393d ago. The vendor's full update timeline is below.

Started
Apr 18, 2025, 04:53 PM UTC
Resolved
Ongoing
Duration
● 393d 8h
Detected by Pingoru
Apr 18, 2025, 04:53 PM UTC

Affected components

FCMB

Update timeline

  1. investigating Apr 18, 2025, 04:53 PM UTC

    We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.