Mono incident

BVN [iGree] Downtime

Critical Resolved View vendor source →
Started
Apr 15, 2026, 12:39 PM UTC
Resolved
Apr 20, 2026, 08:04 AM UTC
Duration
4d 19h
Detected by Pingoru
Apr 15, 2026, 12:39 PM UTC

Affected components

BVN iGreeMandate AuthorizationMono Sweep

Update timeline

  1. identified Apr 15, 2026, 12:39 PM UTC

    We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching your customers' BVN details and when creating a Mono Sweep Mandate. We sincerely apologise for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

  2. resolved Apr 20, 2026, 08:04 AM UTC

    This incident has been resolved.

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