Mono experienced a minor incident on May 20, 2026 affecting BVN iGree, lasting 29d 15h. The incident has been resolved; the full update timeline is below.
Affected components
BVN iGree
Update timeline
- monitoring May 20, 2026, 03:27 PM UTC
We are currently experiencing an intermittent issue with our provider affecting OTP validation requests. As a result, some users may experience failures when attempting to validate OTPs. Our team is actively monitoring the issue with the provider and working towards a full resolution. We sincerely apologise for any inconvenience this may cause and appreciate your patience.
- resolved Jun 19, 2026, 06:35 AM UTC
This incident has been resolved.