Mono experienced a minor incident on May 20, 2026 affecting Account debit, lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Account debit
Update timeline
- investigating May 20, 2026, 09:46 AM UTC
We are currently experiencing downtime from our provider, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the team to resolve this and will provide an update as soon as the service is fully restored.
- monitoring May 21, 2026, 07:42 AM UTC
A fix has been implemented, and we are monitoring the results.
- resolved May 25, 2026, 10:04 AM UTC
This incident has been resolved.