Affected components
Mandate creationBVN iGreeMono Sweep
Update timeline
- investigating Apr 21, 2026, 10:40 AM UTC
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching your customers' BVN details and when creating a Mono Sweep Mandate. We sincerely apologise for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- investigating Apr 21, 2026, 10:41 AM UTC
We are continuing to investigate this issue.
- resolved Apr 22, 2026, 11:06 AM UTC
This incident has been resolved.
Looking to track Mono downtime and outages?
Pingoru polls Mono's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Mono reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Mono alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Mono for free
5 free monitors · No credit card required