Mono Solutions incident

Issues with RAI and sites not rendering

Resolved after 23 hours 17 minutes, affecting Website and Editor and 1 more, on April 28, 2023.

monitoring Apr 28, 2023, 10:33 AM UTC

We have implemented some measures to contain the DNS attack that caused this issue. RAI and editor seem to start working again and we are monitoring the status.

Started
Apr 28, 2023, 07:43 AM UTC
Resolved
Apr 29, 2023, 07:01 AM UTC
Duration
23h 17m
Detected by Pingoru
Apr 28, 2023, 07:43 AM UTC

Affected components

WebsiteEditorRAI

Update timeline

  1. investigating Apr 28, 2023, 07:43 AM UTC

    We are still experiencing issues with RAI and websites and we are actively investigating.

  2. monitoring Apr 28, 2023, 10:33 AM UTC

    We have implemented some measures to contain the DNS attack that caused this issue. RAI and editor seem to start working again and we are monitoring the status.

  3. resolved Apr 29, 2023, 07:01 AM UTC

    The incident has been resolved. RAI, editor, and websites are operational.

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