Mono Solutions incident

Email logins issues with our third party email provider

Resolved after 50 minutes, affecting Third Party Products, on August 6, 2026.

resolved Aug 06, 2026, 11:32 AM UTC

The Login issues with Cluster B have now been corrected and the incident is resolved.

Started
Aug 06, 2026, 10:41 AM UTC
Resolved
Aug 06, 2026, 11:32 AM UTC
Duration
50m
Detected by Pingoru
Aug 06, 2026, 10:41 AM UTC

Affected components

Third Party Products

Update timeline

  1. investigating Aug 06, 2026, 10:41 AM UTC

    Our email provider is currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP. Their team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

  2. resolved Aug 06, 2026, 11:32 AM UTC

    The Login issues with Cluster B have now been corrected and the incident is resolved.

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