Monarch experienced a minor incident on July 8, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 08, 2025, 04:08 PM UTC
Type: Incident Duration: 2 hours and 17 minutes Affected Components: MX Integration Jul 8, 16:08:02 GMT+0 - Investigating - We are currently investigating errors when customers try to connect, reconnect, and sync accounts connected to MX. Jul 8, 17:20:28 GMT+0 - Monitoring - We are no longer receiving errors from MX. Customers can now connect, reconnect and sync accounts connected with MX. Jul 8, 18:25:03 GMT+0 - Resolved - This incident has been resolved.