Monarch incident

Degraded performance due to third-party outage. New signups may be impacted.

Major Resolved View vendor source →

Monarch experienced a major incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:37 PM UTC
Resolved
Oct 20, 2025, 02:37 PM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 02:37 PM UTC

Update timeline

  1. resolved Oct 20, 2025, 02:37 PM UTC

    Type: Incident Duration: 4 hours and 54 minutes Affected Components: Web app, Mobile Applications Oct 20, 14:37:31 GMT+0 - Identified - We're currently experiencing degraded performance across our mobile and web apps due to a third-party service outage. New user signups are blocked on all platforms -- if you'd like to create an account, please leave your email [here](https://monarchmoney.typeform.com/to/s9WFCRjB) and we'll contact you once signups are restored. Billing functions including subscription cancellations and account management are also experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible. Oct 20, 19:31:52 GMT+0 - Resolved - This incident has been resolved.