Monarch incident

Billing and Sign up Issue Identified

Minor Resolved View vendor source →

Monarch experienced a minor incident on December 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 12:15 AM UTC
Resolved
Dec 16, 2025, 12:15 AM UTC
Duration
—
Detected by Pingoru
Dec 16, 2025, 12:15 AM UTC

Update timeline

  1. resolved Dec 16, 2025, 12:15 AM UTC

    Type: Incident Duration: 3 hours and 26 minutes Affected Components: Mobile Applications, Web app Dec 16, 00:15:00 GMT+0 - Identified - We have diagnosed the issue and are working on a solution. Dec 16, 02:47:43 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 16, 03:41:17 GMT+0 - Resolved - This incident has been resolved.