Monarch incident

Some Safari users are seeing a white screen when logging in or updating billing

Minor Resolved View vendor source →

Monarch experienced a minor incident on October 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 10:00 PM UTC
Resolved
Oct 14, 2025, 10:00 PM UTC
Duration
—
Detected by Pingoru
Oct 14, 2025, 10:00 PM UTC

Update timeline

  1. resolved Oct 14, 2025, 10:00 PM UTC

    Type: Incident Duration: 2 hours and 40 minutes Affected Components: Web app Oct 15, 00:40:48 GMT+0 - Resolved - This incident has been resolved. Oct 14, 22:00:41 GMT+0 - Investigating - We are currently investigating this incident. Oct 14, 22:26:13 GMT+0 - Monitoring - We're starting to see the issue mitigated, customers are now able to login to safari