Monarch experienced a minor incident on May 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 26, 2026, 04:24 PM UTC
Type: Incident Duration: 1 hour and 54 minutes Affected Components: Web app, Mobile Applications May 26, 16:24:00 GMT+0 - Investigating - Customers are currently unable to manage their web billing subscriptions. Our team is currently working on a fix. May 26, 16:47:00 GMT+0 - Identified - We've identified a fix and we are rolling out the changes May 26, 17:15:00 GMT+0 - Monitoring - We deployed a fix and are currently monitoring the results. May 26, 17:36:00 GMT+0 - Resolved - This incident has been resolved.