Monarch experienced a minor incident on December 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 10, 2025, 11:57 PM UTC
Type: Incident Duration: 14 hours and 34 minutes Affected Components: Browser Extensions Dec 10, 23:57:04 GMT+0 - Identified - We are investigating degraded performance because of a downstream service outage. Retail syncs may not work, and category selection may be affected. Dec 11, 00:49:54 GMT+0 - Identified - We are continuing to work on a fix for this incident. The category latency should be resolved, but some retail syncs remain affected. Dec 11, 14:30:47 GMT+0 - Resolved - This incident has been resolved.