Momentus Outage History

There were 6 Momentus outages since February 20, 2026 totaling 91h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gomomentus.com

Minor April 24, 2026

Microsoft Incident affecting US WeTrack user sites

Detected by Pingoru: Apr 24, 2026, 06:01 PM UTC
Resolved: Apr 27, 2026, 12:18 PM UTC
Duration: 2d 18h

Affected: Momentus WeTrack

Timeline · 2 updates

identified Apr 24, 2026, 06:01 PM UTC

Our team has been made aware of an issue caused by an ongoing Microsoft Azure (Entra) incident that is causing a disruption in service to our US customers. Some users may experience periods of brief service interruption while Microsoft investigates and resolves the issue on their side. Momentus is continueing to monitoring the situation and will keep our status page updated as progress is made this afternoon. Please contact Support if you have any questions. Microsoft's status page may be found here: https://azure.status.microsoft/en-us/status
resolved Apr 27, 2026, 12:18 PM UTC

Our team has been monitoring an issue related to a Microsoft Azure (Entra) incident that caused intermittent service disruptions for some US customers. Microsoft has taken steps to mitigate the issue, and service has stabilized. We will continue to monitor closely, but at this time the incident is considered resolved. We appreciate your patience while this was being addressed. Please contact Support if you continue to experience any issues or have questions.

Read the full incident report →

Critical March 25, 2026

EMEA Elite is down

Detected by Pingoru: Mar 25, 2026, 10:10 AM UTC
Resolved: Mar 25, 2026, 10:36 AM UTC
Duration: 25m

Affected: Momentus Elite

Timeline · 3 updates

investigating Mar 25, 2026, 10:10 AM UTC

We are currently experiencing an issue impacting access to ELITE EMEA instance. Our technical teams are actively investigating the issue. Further updates will be shared as soon as more information is available.
identified Mar 25, 2026, 10:20 AM UTC

Access to the ELITE EMEA instance has been successfully restored. Our teams continue to investigate the underlying issue. Thank you for your patience.
resolved Mar 25, 2026, 10:36 AM UTC

The issue affecting access to the ELITE EMEA instance has been resolved. All systems are functioning normally. Thank you for your patience and understanding.

Read the full incident report →

Minor March 9, 2026

AI Support Tools Service Disruption

Detected by Pingoru: Mar 09, 2026, 02:23 PM UTC
Resolved: Mar 10, 2026, 04:51 AM UTC
Duration: 14h 27m

Affected: Momentus EnterpriseMomentus Elite

Timeline · 4 updates

investigating Mar 09, 2026, 02:23 PM UTC

We are currently investigating an issue impacting our AI-powered support tools, including the in-Zendesk chatbot, in-app chatbot (Elite), and Ask Mo Support (Enterprise). Core Elite and Enterprise application functionality remains fully operational.
identified Mar 09, 2026, 04:45 PM UTC

The issue has been identified and a fix is underway.
identified Mar 09, 2026, 08:25 PM UTC

Issues with the bot in Zendesk have been resolved. Our team is still working to resolve the issue with Ask Mo. We will provide more updates when we have them.
resolved Mar 10, 2026, 04:51 AM UTC

All Support AI services have been restored.

Read the full incident report →

Critical March 5, 2026

Momentus Elite- North America Outage-03/04/2026

Detected by Pingoru: Mar 05, 2026, 05:06 AM UTC
Resolved: Mar 05, 2026, 02:28 PM UTC
Duration: 9h 22m

Affected: Momentus Elite

Timeline · 6 updates

investigating Mar 05, 2026, 03:09 AM UTC

We’re investigating reports of users not being able to access Momentus Elite in our North America region. Our team is actively investigating the cause. No action required at this time. We will provide an update as soon as possible.
identified Mar 05, 2026, 03:44 AM UTC

We have identified the issue, and our team is currently working on implementing a solution.
identified Mar 05, 2026, 03:58 AM UTC

The site is now operational. However, please be advised that the API Services are currently offline. Our team is actively working to resolve this issue as soon as possible.
identified Mar 05, 2026, 05:06 AM UTC

We are working on fixing the API issue. We will provide an update as soon as the issue is fixed. Elite application is now operational, and we are continuing to monitor performance to ensure reliability. If you're still experiencing issues getting signed in, please reach out to Support at [email protected].
monitoring Mar 05, 2026, 02:12 PM UTC

We have identified the cause of the issue impacting access to Momentus Elite in the North America region API and have implemented a fix. Our team is actively monitoring the service to ensure continued stability, but all services should be operating normally. Please reach out to our Support team at [email protected] if you're still encountering any issues getting signed into Momentus Elite or accessing our Open API.
resolved Mar 05, 2026, 02:28 PM UTC

The issue impacting access to Momentus Elite in the North America region Open API service has been resolved. Our team has confirmed that services are operating normally and will continue to monitor the platform to ensure ongoing stability. If you continue to experience any issues, please contact our Support team at [email protected] for assistance.

Read the full incident report →

Critical March 4, 2026

North America Outage 3/4/26 - Afternoon

Detected by Pingoru: Mar 04, 2026, 08:09 PM UTC
Resolved: Mar 04, 2026, 08:27 PM UTC
Duration: 17m

Affected: Momentus Elite

Timeline · 3 updates

investigating Mar 04, 2026, 08:09 PM UTC

We’re investigating reports of some users not being able to access Momentus Elite in our North America region. Some customers may experience a blank page when trying to sign in. Our team is actively investigating the cause. No action required at this time. We will provide an update as soon as possible.
monitoring Mar 04, 2026, 08:18 PM UTC

We have identified the cause of the issue impacting access to Momentus Elite in our North America region. Some customers may have experienced a blank page when attempting to sign in. Our team has implemented a fix and is actively monitoring the system to ensure stability. No action is required at this time. We will provide additional updates if necessary.
resolved Mar 04, 2026, 08:27 PM UTC

An unexpected restart of a primary database server in the North America region caused a temporary service disruption. During this time, some users encountered a blank page when attempting to sign in to Momentus Elite. Service has now been stabilized, and we are continuing to monitor performance to ensure reliability. If you're still experiencing issues getting signed in, please reach out to Support at [email protected].

Read the full incident report →

Critical February 20, 2026

AP Elite is down

Detected by Pingoru: Feb 20, 2026, 12:55 AM UTC
Resolved: Feb 20, 2026, 01:27 AM UTC
Duration: 32m

Affected: Momentus Elite

Timeline · 4 updates

investigating Feb 20, 2026, 12:55 AM UTC

Please be advised that the Momentus Elite AP instance is currently down and impacting AP regions only. Our team is investigating and will provide updates as soon as possible.
investigating Feb 20, 2026, 12:58 AM UTC

We are continuing to investigate this issue.
identified Feb 20, 2026, 01:11 AM UTC

The issue has been identified, and a fix is being implemented.
resolved Feb 20, 2026, 01:27 AM UTC

The service disruption affecting APAC has been fully resolved. All systems are now operating normally. We will continue monitoring to ensure stability. Thank you for your patience. Please report any continued issues to our Support team using [email protected] using #helpnow

Read the full incident report →

Looking to track Momentus downtime and outages?

Pingoru polls Momentus's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

Real-time alerts when Momentus reports an incident
Email, Slack, Discord, Microsoft Teams, and webhook notifications
Track Momentus alongside 5,000+ providers in one dashboard
Component-level filtering
Notification groups + maintenance calendar

Start monitoring Momentus for free

5 free monitors · No credit card required