Degraded service for some users
Timeline · 1 update
- resolved Sep 18, 2026, 10:54 AM UTC
Mobilepay experienced issues with ePayments, affecting some users in Denmark region between 12:01 and 12:27 CET. The service is now operational.
MobilePay Outage History
MobilePay is up right nowMobilePay had 17 outages in the last 2 years totaling 70h 9m of downtime — averaging 0.7 incidents per month.
There were 17 MobilePay outages since October 1, 2025 totaling 70h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
Degraded services for some users
Affected: MP Online API
Timeline · 3 updates
- investigating Sep 11, 2026, 04:28 PM UTC
Vipps MobilePay is experiencing problems with Passthrough payments and this affects some users. We are working on resolving the issue, and will send an update as soon as we have new information
- monitoring Sep 11, 2026, 05:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2026, 05:39 PM UTC
This incident has been resolved.
Degraded service on Business portal
Affected: Business portalBusiness portal
Timeline · 3 updates
- investigating Sep 09, 2026, 08:22 AM UTC
There is currently a delay in displaying transaction details in the Business portal. There is no impact on transaction processing. We are working on resolving the issue, and will send an update as soon as we have new information.
- monitoring Sep 09, 2026, 08:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2026, 09:22 AM UTC
This incident has been resolved.
Degraded service for Merchant portal
Affected: Business portalBusiness portalBusiness portal
Timeline · 6 updates
- investigating Aug 10, 2026, 12:39 PM UTC
We're currently experiencing issues with the merchant portal, which may result in incorrect fee and settlement amounts being displayed. We're working on a fix and will provide an update as soon as we have new information.
- investigating Aug 10, 2026, 02:24 PM UTC
We are continuing to investigate this issue.
- investigating Aug 10, 2026, 09:02 PM UTC
We are continuing to investigate this issue. The next update tomorrow, no later than 12:00.
- identified Aug 11, 2026, 09:52 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 12, 2026, 06:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2026, 07:09 AM UTC
This incident has been resolved.
Degraded Service for some users
Timeline · 1 update
- resolved Jul 23, 2026, 11:27 AM UTC
Vipps/MobilePay had experiencing problems with recurring payments from 12:42 Cest to 13:02 Cest and this affected some users. The issue has been resolved. We apologize for the inconvenience.
Degraded service on Merchant portal and Report API
Affected: Business portalBusiness portalBusiness portalReport APIReport APIReport API
Timeline · 4 updates
- investigating Jun 22, 2026, 03:27 PM UTC
Vipps MobilePay is currently experiencing issues with the Business portal and Report-api, including problems displaying recent transactions. We are working on resolving the issue, and will send an update as soon as we have new information.
- identified Jun 22, 2026, 04:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 22, 2026, 04:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 22, 2026, 05:43 PM UTC
This incident has been resolved.
Degraded service for all users
Timeline · 1 update
- resolved Jun 19, 2026, 11:25 AM UTC
Between 12:52 to13.00 CET, Vipps/MobilePay experienced problems with ePayments, and this affected all users. We have identified the underlying issue and applied fix. Payments are back to normal operations from 13.01 CET.
Problems with Logg inn with Vipps/Mobilepay
Timeline · 1 update
- resolved Jun 04, 2026, 08:17 AM UTC
Vipps/MobilePay experienced an issue with the "Log in with Vipps/MobilePay" service, affecting all users between 09:50 and 09:57 CEST. The issue has been resolved, and the service is now operating normally.
Issues with agreement signing and new order placement in merchant portal - Denmark
Affected: Business portal
Timeline · 4 updates
- investigating May 26, 2026, 05:10 PM UTC
Agreement signing and new order placement in the merchant portal are unavailable for Danish merchants between 18:00 to 02:00 AM due to ongoing maintenance at VIRK
- identified May 26, 2026, 09:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 26, 2026, 09:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 09:16 PM UTC
This incident has been resolved.
Webhook is having some issues
Affected: ePayments APIePayments APIePayments API
Timeline · 3 updates
- investigating Apr 21, 2026, 03:06 PM UTC
We're experiencing problems with Webhooks. We're already working on a fix and will send an update as soon as we know more.
- monitoring Apr 21, 2026, 03:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 04:26 PM UTC
This incident has been resolved.
Missing and delay in Webhooks
Affected: ePayments APIePayments APIRecurring APIRecurring API
Timeline · 7 updates
- investigating Mar 31, 2026, 03:48 PM UTC
Vipps MobilePay is experiencing problems with recurring payments and delay in delivering webhooks which affects some users. We are working on resolving the issue, and will send an update as soon as we have new information.
- investigating Mar 31, 2026, 04:21 PM UTC
We are continuing to investigate this issue.
- investigating Mar 31, 2026, 04:30 PM UTC
We are continuing to investigate this issue.
- identified Mar 31, 2026, 04:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 31, 2026, 04:45 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 31, 2026, 04:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 31, 2026, 04:55 PM UTC
This incident has been resolved.
Delay in Delivering Webhooks
Affected: Recurring APIRecurring APIRecurring API
Timeline · 4 updates
- investigating Mar 26, 2026, 12:33 PM UTC
We are currently experiencing delay in delivering webhooks between 10:03 CET to 12:56 CET. We are working on resolving the issue, and will send an update as soon as we have new information.
- identified Mar 26, 2026, 01:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 26, 2026, 03:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2026, 03:29 PM UTC
This incident has been resolved.
Degraded service on Merchant Portal in Denmark
Affected: Business portal
Timeline · 3 updates
- investigating Feb 24, 2026, 08:03 PM UTC
Agreement signing and new order placement in the merchant portal are unavailable for Danish merchants between 18:00 to 23:59 PM due to ongoing maintenance at VIRK.
- monitoring Feb 24, 2026, 11:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 25, 2026, 12:24 AM UTC
This incident has been resolved.
Delay in delivering Webhooks
Timeline · 1 update
- resolved Feb 13, 2026, 10:41 AM UTC
We had an issue with the Recurring API between 10:43 and 11:05 that caused a small number of charges of type “unscheduled” to fail. The issue is resolved now and we are closely monitoring.
Degraded service on Merchant and partner portal
Affected: Business portalPartner PortalBusiness portalBusiness portalPartner PortalPartner Portal
Timeline · 7 updates
- investigating Jan 19, 2026, 06:19 AM UTC
Vipps Mobilepay is experiencing problems with business and partner Portal. We are working on resolving the issue, and will send an update as soon as we have new information.
- investigating Jan 19, 2026, 07:01 AM UTC
We are continuing to investigate this issue.
- investigating Jan 19, 2026, 08:27 AM UTC
We are continuing to investigate this issue.
- investigating Jan 19, 2026, 09:17 AM UTC
We are continuing to investigate this issue.
- investigating Jan 19, 2026, 12:18 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 19, 2026, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 19, 2026, 03:35 PM UTC
This incident has been resolved.
Degraded service for Report API
Affected: Get Paid AppReport API
Timeline · 3 updates
- investigating Nov 26, 2025, 09:18 AM UTC
We are currently experiencing some delays in the Report API impacting transactions listing in GetPaid app and Merchant Portal. We are currently investigating the issue.
- monitoring Nov 26, 2025, 09:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2025, 09:26 AM UTC
This incident has been resolved.
Degraded service for all users
Timeline · 1 update
- resolved Oct 27, 2025, 02:54 PM UTC
Vipps Mobilepay experienced issues with ePayments, checkout, ecom_V2, mp online and psp_v3 were affected for all users between 15:39 and 15:42 CEST. The service is now operational.