MobilePay Outage History

MobilePay is up right now

MobilePay had 18 outages in the last 2 years totaling 34h 16m of downtime — averaging 0.7 incidents per month.

There were 18 MobilePay outages since June 17, 2025 totaling 34h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vippsmobilepay.com/

Notice June 16, 2026

Degraded service for some users

Detected by Pingoru
Jun 16, 2026, 07:47 PM UTC
Resolved
Jun 17, 2026, 01:53 AM UTC
Duration
6h 5m
Affected: ePayments API
Timeline · 5 updates
  1. investigating Jun 16, 2026, 07:47 PM UTC

    There are problems with our payment infrastructure provider, and this affects some ePayments in Vipps / MobilePay. We will send an update as soon as we have new information.

  2. investigating Jun 16, 2026, 08:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 16, 2026, 09:51 PM UTC

    We are still continuing to investigate this issue.

  4. monitoring Jun 16, 2026, 10:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 17, 2026, 01:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 4, 2026

Problems with Logg inn with Vipps/Mobilepay

Detected by Pingoru
Jun 04, 2026, 07:57 AM UTC
Resolved
Jun 04, 2026, 07:57 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 04, 2026, 08:17 AM UTC

    Vipps/MobilePay experienced an issue with the "Log in with Vipps/MobilePay" service, affecting all users between 09:50 and 09:57 CEST. The issue has been resolved, and the service is now operating normally.

Read the full incident report →

Notice May 27, 2026

Degraded service for all users

Detected by Pingoru
May 27, 2026, 07:33 AM UTC
Resolved
May 27, 2026, 07:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved May 27, 2026, 07:33 AM UTC

    Between 09:18 to 09:23 CEST, we had issue with logins and payments, and this affected all payment methods for all users in Vipps/MobilePay.

Read the full incident report →

Minor May 26, 2026

Issues with agreement signing and new order placement in merchant portal - Denmark

Detected by Pingoru
May 26, 2026, 05:10 PM UTC
Resolved
May 26, 2026, 09:16 PM UTC
Duration
4h 5m
Affected: Business portal
Timeline · 4 updates
  1. investigating May 26, 2026, 05:10 PM UTC

    Agreement signing and new order placement in the merchant portal are unavailable for Danish merchants between 18:00 to 02:00 AM due to ongoing maintenance at VIRK

  2. identified May 26, 2026, 09:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 26, 2026, 09:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2026, 09:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Webhook is having some issues

Detected by Pingoru
Apr 21, 2026, 03:06 PM UTC
Resolved
Apr 21, 2026, 04:26 PM UTC
Duration
1h 19m
Affected: ePayments APIePayments APIePayments API
Timeline · 3 updates
  1. investigating Apr 21, 2026, 03:06 PM UTC

    We're experiencing problems with Webhooks. We're already working on a fix and will send an update as soon as we know more.

  2. monitoring Apr 21, 2026, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 04:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Missing and delay in Webhooks

Detected by Pingoru
Mar 31, 2026, 03:48 PM UTC
Resolved
Mar 31, 2026, 04:55 PM UTC
Duration
1h 7m
Affected: ePayments APIePayments APIRecurring APIRecurring API
Timeline · 7 updates
  1. investigating Mar 31, 2026, 03:48 PM UTC

    Vipps MobilePay is experiencing problems with recurring payments and delay in delivering webhooks which affects some users. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. investigating Mar 31, 2026, 04:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 31, 2026, 04:30 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 31, 2026, 04:42 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 31, 2026, 04:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Mar 31, 2026, 04:46 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 31, 2026, 04:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 26, 2026

Delay in Delivering Webhooks

Detected by Pingoru
Mar 26, 2026, 12:33 PM UTC
Resolved
Mar 26, 2026, 03:29 PM UTC
Duration
2h 55m
Affected: Recurring APIRecurring APIRecurring API
Timeline · 4 updates
  1. investigating Mar 26, 2026, 12:33 PM UTC

    We are currently experiencing delay in delivering webhooks between 10:03 CET to 12:56 CET. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. identified Mar 26, 2026, 01:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 26, 2026, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 26, 2026, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

Degraded service on Merchant Portal in Denmark

Detected by Pingoru
Feb 24, 2026, 08:03 PM UTC
Resolved
Feb 25, 2026, 12:24 AM UTC
Duration
4h 21m
Affected: Business portal
Timeline · 3 updates
  1. investigating Feb 24, 2026, 08:03 PM UTC

    Agreement signing and new order placement in the merchant portal are unavailable for Danish merchants between 18:00 to 23:59 PM due to ongoing maintenance at VIRK.

  2. monitoring Feb 24, 2026, 11:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2026, 12:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 13, 2026

Delay in delivering Webhooks

Detected by Pingoru
Feb 13, 2026, 10:00 AM UTC
Resolved
Feb 13, 2026, 10:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 13, 2026, 10:41 AM UTC

    We had an issue with the Recurring API between 10:43 and 11:05 that caused a small number of charges of type “unscheduled” to fail. The issue is resolved now and we are closely monitoring.

Read the full incident report →

Major January 19, 2026

Degraded service on Merchant and partner portal

Detected by Pingoru
Jan 19, 2026, 06:19 AM UTC
Resolved
Jan 19, 2026, 03:35 PM UTC
Duration
9h 15m
Affected: Business portalPartner PortalBusiness portalBusiness portalPartner PortalPartner Portal
Timeline · 7 updates
  1. investigating Jan 19, 2026, 06:19 AM UTC

    Vipps Mobilepay is experiencing problems with business and partner Portal. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. investigating Jan 19, 2026, 07:01 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 19, 2026, 08:27 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jan 19, 2026, 09:17 AM UTC

    We are continuing to investigate this issue.

  5. investigating Jan 19, 2026, 12:18 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Jan 19, 2026, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jan 19, 2026, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2025

Degraded service for Report API

Detected by Pingoru
Nov 26, 2025, 09:18 AM UTC
Resolved
Nov 26, 2025, 09:26 AM UTC
Duration
7m
Affected: Get Paid AppReport API
Timeline · 3 updates
  1. investigating Nov 26, 2025, 09:18 AM UTC

    We are currently experiencing some delays in the Report API impacting transactions listing in GetPaid app and Merchant Portal. We are currently investigating the issue.

  2. monitoring Nov 26, 2025, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 26, 2025, 09:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 20, 2025

Degraded Service for some users

Detected by Pingoru
Nov 20, 2025, 09:22 AM UTC
Resolved
Nov 20, 2025, 09:30 AM UTC
Duration
7m
Timeline · 1 update
  1. resolved Nov 20, 2025, 09:22 AM UTC

    Between 10:04 to 10:19 CET, we had issue with our payment infrastructure, and this affected card payment for some users in MobilePay

Read the full incident report →

Notice October 27, 2025

Degraded service for all users

Detected by Pingoru
Oct 27, 2025, 02:54 PM UTC
Resolved
Oct 26, 2025, 02:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 27, 2025, 02:54 PM UTC

    Vipps Mobilepay experienced issues with ePayments, checkout, ecom_V2, mp online and psp_v3 were affected for all users between 15:39 and 15:42 CEST. The service is now operational.

Read the full incident report →

Minor August 25, 2025

eComV2 Express – Callback Issue on Authorize

Detected by Pingoru
Aug 25, 2025, 01:10 PM UTC
Resolved
Aug 25, 2025, 01:37 PM UTC
Duration
27m
Affected: Payment Processing
Timeline · 3 updates
  1. investigating Aug 25, 2025, 01:10 PM UTC

    We are currently experiencing an issue where merchants using eComV2 Express may not receive callbacks on payment authorization, however merchant can get information by polling.

  2. monitoring Aug 25, 2025, 01:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 25, 2025, 01:37 PM UTC

    This incident is resolved

Read the full incident report →

Minor July 31, 2025

Failure in Card payments

Detected by Pingoru
Jul 31, 2025, 05:41 AM UTC
Resolved
Jul 31, 2025, 06:13 AM UTC
Duration
32m
Affected: Payment Processing
Timeline · 4 updates
  1. investigating Jul 31, 2025, 05:41 AM UTC

    There are problems with our payment infrastructure provider, and this affects some card payments for some users in Vipps MobilePay. We will send an update as soon as we have new information.

  2. investigating Jul 31, 2025, 05:53 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 31, 2025, 06:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2025, 06:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2025

Degraded service on Merchant Portal in Norway

Detected by Pingoru
Jun 30, 2025, 10:51 AM UTC
Resolved
Jun 30, 2025, 12:05 PM UTC
Duration
1h 13m
Affected: Business portal
Timeline · 3 updates
  1. investigating Jun 30, 2025, 10:51 AM UTC

    Some Merchants are currently experiencing issues when trying to order new products. We are investigating.

  2. monitoring Jun 30, 2025, 11:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2025, 12:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 25, 2025

Vipps Mobilepay Down

Detected by Pingoru
Jun 25, 2025, 01:54 PM UTC
Resolved
Jun 25, 2025, 02:04 PM UTC
Duration
10m
Affected: Payment ProcessingPayment ProcessingPayment ProcessingBusiness portalBusiness portalApp LoginBusiness portalePayments APILogin API
Timeline · 5 updates
  1. investigating Jun 25, 2025, 01:54 PM UTC

    Vipps/MobilePay is experiencing problems with login and card payments in the app and this affects some users and all Vipps' / MobilePay services. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. identified Jun 25, 2025, 01:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 25, 2025, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 25, 2025, 01:58 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 25, 2025, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 17, 2025

Vipps MobilePay is down

Detected by Pingoru
Jun 17, 2025, 07:41 AM UTC
Resolved
Jun 17, 2025, 10:08 AM UTC
Duration
2h 27m
Affected: App Login
Timeline · 3 updates
  1. investigating Jun 17, 2025, 07:41 AM UTC

    Vipps/MobilePay is experiencing problems with login into the app and this affects all users and all Vipps MobilePay services. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. monitoring Jun 17, 2025, 07:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2025, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →