MobilePay incident

Degraded services for some users

Minor Resolved View vendor source →

MobilePay experienced a minor incident on September 4, 2026 affecting ePayments API, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 11:59 AM UTC
Resolved
Sep 04, 2026, 01:11 PM UTC
Duration
1h 12m
Detected by Pingoru
Sep 04, 2026, 11:59 AM UTC

Affected components

ePayments API

Update timeline

  1. investigating Sep 04, 2026, 11:59 AM UTC

    Vipps/MobilePay is experiencing problems with ePayments PSP, and this affects some users. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. monitoring Sep 04, 2026, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Sep 04, 2026, 12:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 04, 2026, 01:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 04, 2026, 01:11 PM UTC

    This incident has been resolved.