MobilePay experienced a notice incident on August 10, 2026 affecting Business portal and Business portal and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Business portalBusiness portalBusiness portal
Update timeline
- investigating Aug 10, 2026, 12:39 PM UTC
We're currently experiencing issues with the merchant portal, which may result in incorrect fee and settlement amounts being displayed. We're working on a fix and will provide an update as soon as we have new information.
- investigating Aug 10, 2026, 02:24 PM UTC
We are continuing to investigate this issue.
- investigating Aug 10, 2026, 09:02 PM UTC
We are continuing to investigate this issue. The next update tomorrow, no later than 12:00.
- identified Aug 11, 2026, 09:52 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 12, 2026, 06:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2026, 07:09 AM UTC
This incident has been resolved.