MobilePay incident

Delay in Merchant settlements for Norway Region

Minor Resolved View vendor source →

MobilePay experienced a minor incident on October 20, 2026 affecting Settlements, lasting 19h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 12:10 PM UTC
Resolved
Oct 21, 2026, 07:34 AM UTC
Duration
19h 24m
Detected by Pingoru
Oct 20, 2026, 12:10 PM UTC

Affected components

Settlements

Update timeline

  1. investigating Oct 20, 2026, 12:10 PM UTC

    Some merchants are currently experiencing delays in receiving their settlements, which were scheduled for today. We are working to address the issue and payout settlements as soon as possible. We apologize for the inconvenience and will update on this issue when we have more information

  2. identified Oct 20, 2026, 02:21 PM UTC

    The delayed settlements are expected to be paid out to merchants tomorrow. We apologize for the inconvenience and appreciate your patience.

  3. monitoring Oct 21, 2026, 07:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2026, 07:34 AM UTC

    This incident has been resolved.