MobilePay incident

Issues with agreement signing and new order placement in merchant portal - Denmark

Minor Resolved View vendor source →

MobilePay experienced a minor incident on October 7, 2026 affecting Business portal, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 05:50 PM UTC
Resolved
Oct 07, 2026, 06:33 PM UTC
Duration
42m
Detected by Pingoru
Oct 07, 2026, 05:50 PM UTC

Affected components

Business portal

Update timeline

  1. investigating Oct 07, 2026, 05:50 PM UTC

    Agreement signing and new order placement in the merchant portal are currently impacted due to an external issue.

  2. monitoring Oct 07, 2026, 06:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2026, 06:33 PM UTC

    This incident has been resolved.