MobilePay incident

Degraded service for some users

Notice Resolved View vendor source →

MobilePay experienced a notice incident on October 19, 2026 affecting PSP API and MP Online API and 1 more component, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 07:51 AM UTC
Resolved
Oct 19, 2026, 10:54 AM UTC
Duration
3h 2m
Detected by Pingoru
Oct 19, 2026, 07:51 AM UTC

Affected components

PSP APIMP Online APIMP Online API

Update timeline

  1. investigating Oct 19, 2026, 07:51 AM UTC

    Some users may experience problems completing online payments with Visa cards in Vipps and MobilePay due to tokenization issues. We are investigating.

  2. investigating Oct 19, 2026, 09:41 AM UTC

    We are continuing to Investigate the issue.

  3. monitoring Oct 19, 2026, 10:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 19, 2026, 10:54 AM UTC

    This incident has been resolved.