MobilePay incident

Degraded service for some users

Notice Resolved View vendor source →

MobilePay experienced a notice incident on October 1, 2026 affecting MP Online API, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 01:29 PM UTC
Resolved
Oct 01, 2026, 01:47 PM UTC
Duration
17m
Detected by Pingoru
Oct 01, 2026, 01:29 PM UTC

Affected components

MP Online API

Update timeline

  1. investigating Oct 01, 2026, 01:29 PM UTC

    Vipps MobilePay is experiencing problems with Passthrough payments and this affects some users. We are working on resolving the issue, and will send an update as soon as we have new information

  2. monitoring Oct 01, 2026, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 01, 2026, 01:47 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 01, 2026, 01:47 PM UTC

    This incident has been resolved.