Mindtickle experienced a minor incident on September 24, 2025 affecting In-Platform Analytics, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
In-Platform Analytics
Update timeline
- investigating Sep 24, 2025, 09:01 AM UTC
We're currently experiencing an high error rate in our in-platform analytics and are actively investigating the root cause to restore full functionality.
- identified Sep 24, 2025, 09:40 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 24, 2025, 09:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2025, 10:09 AM UTC
A fix has been applied, and the incident has been resolved. We are continuing to monitor this closely.