Mindtickle incident

Two-Way Roleplay Service Disruption

Major Ongoing View vendor source →

Mindtickle is currently experiencing a major incident affecting Mission, which began 45 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 03:29 PM UTC
Resolved
Ongoing
Duration
● 45m
Detected by Pingoru
May 21, 2026, 03:29 PM UTC

Affected components

Mission

Update timeline

  1. investigating May 21, 2026, 03:29 PM UTC

    Users may experience issues starting Two-Way Roleplay sessions. In addition, completed roleplays may not be accessible, and admins may be unable to create new roleplays. The team is actively investigating the issue and working toward resolution.

  2. identified May 21, 2026, 03:59 PM UTC

    We have identified the root cause as a service disruption at a third-party provider that powers parts of the Two-Way Roleplay workflow. We are actively working with the vendor to restore the service and recover impacted functionality as quickly as possible.