Mindtickle incident

'Featured Hubs' widget is not loading across the Mindtickle platform

Minor Resolved View vendor source →

Mindtickle experienced a minor incident on May 18, 2026 affecting Mindtickle Platform and Asset Hub, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 01:17 PM UTC
Resolved
May 18, 2026, 01:55 PM UTC
Duration
38m
Detected by Pingoru
May 18, 2026, 01:17 PM UTC

Affected components

Mindtickle PlatformAsset Hub

Update timeline

  1. investigating May 18, 2026, 01:17 PM UTC

    The 'Featured Hubs' widget, wherever used on the Mindtickle platform, is not loading. The Hubs and individual media/assets are working properly. We are currently investigating this. All other capabilities of the Mindtickle platform are operating normally.

  2. identified May 18, 2026, 01:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 18, 2026, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 18, 2026, 01:55 PM UTC

    This incident has been resolved. The 'Featured Hubs' widget is now loading as expected, and the Mindtickle platform is fully operational.