Mindtickle incident

Call AI recording disruption for select customers - June 2, 2026 (7:19 AM – 9:21 AM PDT)

Major Resolved View vendor source →

Mindtickle experienced a major incident on June 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 05:06 PM UTC
Resolved
Jun 02, 2026, 02:19 PM UTC
Duration
—
Detected by Pingoru
Jun 03, 2026, 05:06 PM UTC

Update timeline

  1. resolved Jun 03, 2026, 05:06 PM UTC

    On June 2nd, between 7:19 AM PDT and 9:21 AM PDT, our third-party recording provider experienced a disruption that prevented the Call AI bot from joining meetings. A limited number of customers were impacted, and unfortunately, the affected recordings are non-recoverable. We sincerely apologize for the disruption and any impact to your workflows. The issue is fully resolved, and recordings are functioning normally. If your account was affected, your account team will reach out with specific details.