Mindtickle incident

Call AI Service Outage

Mindtickle is currently experiencing a major incident affecting Call AI, which began 58 min ago. The vendor's full update timeline is below.

Started
May 11, 2026, 02:25 PM UTC
Resolved
Ongoing
Duration
● 57m
Detected by Pingoru
May 11, 2026, 02:25 PM UTC

Affected components

Call AI

Update timeline

  1. investigating May 11, 2026, 02:25 PM UTC

    We are currently investigating an issue impacting call recordings in Call AI. Users may experience failures while recording calls. The team is actively working on identifying the root cause and restoring normal functionality. Further updates will be shared shortly.