Mindtickle is currently experiencing a major incident affecting Call AI, which began 58 min ago. The vendor's full update timeline is below.
Affected components
Call AI
Update timeline
- investigating May 11, 2026, 02:25 PM UTC
We are currently investigating an issue impacting call recordings in Call AI. Users may experience failures while recording calls. The team is actively working on identifying the root cause and restoring normal functionality. Further updates will be shared shortly.