Booker Point of Sale v2

Update timeline

1. resolved May 01, 2026, 07:05 PM UTC

   Status: Resolved On Thursday, April 30, 2026, between 12:05PM and 12:25PM PT, Booker customers using Point of Sale v2 experienced errors while attempting to process payments. Our engineering teams successfully implemented a fix and restored services. Thank you for your patience while we worked to restore services! Affected components FitMetrix In-Studio Solutions (Operational) Booker Web Software (Operational) Mindbody Video - Virtual Wellness Platform (Operational) Mindbody Payment Processing (Operational) Mindbody App (Operational) Mindbody Web Software - Asia Pacific (Operational) Booker Branded App (Operational) Mindbody Branded Web (Operational) FitMetrix Web Software (Operational) Booker Payment Processing (Operational) Messenger[ai] (Operational) FitMetrix Trainer Portal (Operational) Mindbody API (Operational) Booker Reservationist Booking (Operational) Booker API (Operational) FitMetrix Branded Mobile App (Operational) Mindbody Corporate Tools (Operational) Mindbody Web Software - Europe, Middle East, and Africa (Operational) Mindbody Web Software - North, Central, and South America (Operational) Insights (Operational) Mindbody Branded App (Operational) Marketing Suite (Operational) Mindbody Class Check-In App (Operational) FitMetrix API (Operational) Booker Online Booking (Operational) Mindbody Business App (Operational) Mindbody Webhooks (Operational) Booker Mobile App (Operational) FitMetrix Webhooks (Operational) Mindbody Website (Operational) Mindbody Consumer Web (Operational) FitMetrix Admin Portal (Operational)