Is MINDBODY down?

We are aware of degraded performance with the Booker Software. Our team is investigating. We will update this page as we learn more. We will provide another update by 11:20 AM PST

We are continuing to work on the issue affecting longer than normal load times. We will provide another update as we learn more.

We are continuing to work on the issue affecting longer than normal load times. We will provide another update as we learn more.

The issue affecting load times has been resolved and services are operating normally. If you continue to experience problems, please contact support.

We have identified an issue with a third-party upstream provider impacting TSYS customers. Mindbody customers using the TSYS processor may experience a 1 to 2 business day delay in payouts for some transactions from batch dates 10/23/2026 to 10/24/2026.

We have identified an issue with a third-party upstream provider impacting TSYS customers. Some Mindbody customers using the TSYS processor may experience a delay in payouts for some transactions from batch dates 10/23/2026 - 10/26/2026. The processor has advised that impacted merchants should see funds for these transactions as early as Wednesday, 10/28/2026. We will continue to monitor this issue and provide updates as more information becomes available. We appreciate your patience.

We've received an update from the TSYS processor regarding the delayed deposits for batch dates 10/23/2026 through 10/26/2026. The processor is working on releasing impacted batches in cycles: • 8AM EST • 2PM EST • 5PM EST If your deposit did not arrive with an earlier batch, it may be included in a batch released later today. We appreciate your patience.

The TSYS payment processor is continuing to work on the funding cycles for the delayed deposits from batch dates 10/23/2026 - 10/26/2026. Some merchants may have received their deposits today, and remaining batches are expected to be deposited tomorrow, 10/29/2026. We appreciate your patience while we continue to monitor the issue. We will provide updates as more information becomes available.

Merchants who previously reported TSYS deposit delays for transaction batch dates 10/23 - 10/26 have confirmed they've received their deposits today, 10/29/2026. This issue is resolved. If you are still experiencing deposit delays, please contact support. Thank you!

We are currently experiencing a service disruption affecting Booker Notifications. Our team is actively investigating the issue. We will provide updates as more information becomes available. We apologize for any inconvenience.

We are continuing to work on the issue affecting Booker Notifications. We will provide another update soon.

We are continuing to monitor Booker Email Notifications. At this time services appear to be operating normally. We will provide another update in one hour.

The issue with Booker email notifications has been resolved, and notifications are working normally again.

We are currently investigating reports of an error when accessing the Clients tab affecting Mindbody. Our team is actively investigating the issue. We will provide updates as more information becomes available. We apologize for any inconvenience.

We have identified the cause of the issue and are currently rolling out a fix. We will provide further updates as more information becomes available. We apologize for any inconvenience caused.

Our engineer have address has issue and rollout the fix for the issue. Mindbody service has fully recover and back to functioning.

We have identified an issue affecting the Branded Web Manager and checkouts on Branded Web, the Mindbody App, and the Branded App. The Branded Web Manager is currently inaccessible, and customers may be unable to complete checkouts through Branded Web, the Branded App, and the Mindbody App. Our teams are actively working to resolve the issue. We will provide further updates as more information becomes available.

Checkout services across the Branded App, Mindbody App, and Branded Web are recovering, and the Branded Web Manager is now accessible. We are expecting a full recovery soon and will continue to monitor the situation closely.

Resolved – Branded Web and App Services The issues affecting checkout functionality across the Branded App, Mindbody App, and Branded Web have been resolved. The Branded Web Manager is also accessible again, and all affected services are operating normally.