MINDBODY experienced a minor incident on July 10, 2026 affecting Mindbody Web Software - Europe, Middle East, and Africa and Mindbody Web Software - North, Central, and South America and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 10, 2026, 05:36 PM UTC
Status: Identified Engineers have identified a third-party vendor issue impacting the Mindbody Web Software. At this time, customers may experience delays when navigating within the Mindbody Web Software. Thank you for your patience. The next update will be made at 11:30AM PT or as additional information becomes available. Affected components Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance) Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance)
- identified Jul 10, 2026, 06:33 PM UTC
Status: Identified The third-party vendor has resolved the issue impacting the Mindbody Web Software. Engineers are currently working to verify all impacted workflows have been resolved. A subset of customers may experience delays when navigating within the Mindbody Web Software. The following update will be made at 1:30PM PT, or as additional information becomes available. Affected components Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance) Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance)
- monitoring Jul 10, 2026, 08:33 PM UTC
Status: Monitoring The third-party vendor has resolved the issue impacting the Mindbody Web Software. Engineers will continue to monitor to ensure all connections remain stable. The following update will be made as additional information becomes available. Affected components Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance) Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance)
- resolved Jul 10, 2026, 09:37 PM UTC
Status: Resolved This incident is now resolved. Affected components Mindbody Web Software - Asia Pacific (Operational) Mindbody Web Software - Europe, Middle East, and Africa (Operational) Mindbody Web Software - North, Central, and South America (Operational)