MINDBODY experienced a minor incident on September 17, 2026 affecting Mindbody Corporate Tools and Mindbody API and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2026, 10:24 PM UTC
Status: Investigating We are investigating an issue impacting Mindbody services. Mindbody customers may experience slower than normal page load times or intermittent errors navigating through Mindbody services. Thank you for your patience while we work to restore services. Our next update will be at 4 PM PT. Affected components Mindbody Class Check-In App (Degraded performance) Mindbody Branded App (Degraded performance) Mindbody Consumer Web (Degraded performance) Mindbody Payment Processing (Degraded performance) Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance) Mindbody Branded Web (Degraded performance) Mindbody Webhooks (Degraded performance) Mindbody Corporate Tools (Degraded performance) Mindbody Website (Degraded performance) Mindbody API (Degraded performance) Mindbody Video - Virtual Wellness Platform (Degraded performance) Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Business App (Degraded performance) Mindbody App (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance)
- resolved Sep 17, 2026, 10:31 PM UTC
Status: Resolved Our engineering teams swiftly implemented a fix and services have now fully recovered. Thank you for your patience while we worked to restore services! Affected components Mindbody Video - Virtual Wellness Platform (Operational) Mindbody Webhooks (Operational) Mindbody Corporate Tools (Operational) Mindbody Branded App (Operational) Mindbody API (Operational) Mindbody Consumer Web (Operational) Mindbody Web Software - Europe, Middle East, and Africa (Operational) Mindbody Business App (Operational) Mindbody Payment Processing (Operational) Mindbody Branded Web (Operational) Mindbody Website (Operational) Mindbody Web Software - Asia Pacific (Operational) Mindbody Class Check-In App (Operational) Mindbody Web Software - North, Central, and South America (Operational) Mindbody App (Operational)