Mews incident

Reservation from booking.com are delayed and updates are failing

Ongoing since 11:02 AM UTC, affecting Mews Marketplace.

monitoring Nov 04, 2026, 11:58 AM UTC

The outage on booking.com side has been resolved. The retry of all the failed price, restriction and availability updates is in the progress. Missing reservations will shortly appear in Mews.

Started
Nov 04, 2026, 11:02 AM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
Nov 04, 2026, 11:02 AM UTC

Affected components

Mews Marketplace

Update timeline

  1. investigating Nov 04, 2026, 11:02 AM UTC

    We are unable to reach booking.com APIs. We are investigating the issue. Currently no updates are automatically sent to booking.com nor any reservations are retrieved from booking.com

  2. identified Nov 04, 2026, 11:15 AM UTC

    Booking.com is experiencing an outage. https://connectivity-status.booking.com/ We are monitoring situation from our side. Once the outage is resolved all the updates will be automatically sent to booking.com

  3. monitoring Nov 04, 2026, 11:58 AM UTC

    The outage on booking.com side has been resolved. The retry of all the failed price, restriction and availability updates is in the progress. Missing reservations will shortly appear in Mews.

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