Ongoing since 09:49 AM UTC.
We are continuing to investigate slower performance in Mews for customers connecting from Norway, which started at 08:35 CET (07:35 UTC). Mews remains available, but some pages may load slowly, especially those that load more data, such as the reservation timeline and reports. Customers in other regions are not affected. Our systems are operating normally. The issue appears to be with the network connection between our internet provider's Oslo location and our servers. We have escalated the issue with the provider and are working on ways to reduce the impact. Thank you for your patience.
Update timeline
- investigating Nov 04, 2026, 09:49 AM UTC
We are seeing slower performance in Mews for customers connecting from Norway and Germany since 08:35 CET (07:35 UTC). Pages such as the reservation timeline and reports may take longer than usual to load. Customers in other regions are not affected. Our investigation points to a connectivity issue at a third-party network provider's Oslo location, not to Mews systems. We are working to resolve it. We will post another update within 30 minutes. Thank you for your patience.
- investigating Nov 04, 2026, 10:25 AM UTC
We are continuing to investigate slower performance in Mews for customers connecting from Norway, which started at 08:35 CET (07:35 UTC). Mews remains available, but some pages may load slowly, especially those that load more data, such as the reservation timeline and reports. Customers in other regions are not affected. Our systems are operating normally. The issue appears to be with the network connection between our internet provider's Oslo location and our servers. We have escalated the issue with the provider and are working on ways to reduce the impact. Thank you for your patience.
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