Metronome incident

Delayed/Unavailable Alerts

Resolved after 4 hours 42 minutes, affecting Overall and Alerts, on May 2, 2026.

monitoring May 02, 2026, 05:31 AM UTC

The underlying issue delaying alerts has been resolved. We are going through the alerts backlog and will continue to monitor.

Started
May 02, 2026, 01:21 AM UTC
Resolved
May 02, 2026, 06:04 AM UTC
Duration
4h 42m
Detected by Pingoru
May 02, 2026, 01:21 AM UTC

Affected components

OverallAlerts

Update timeline

  1. investigating May 02, 2026, 01:21 AM UTC

    Metronome's API is experiencing availability issues across all endpoints. We are actively working to remediate the issue.

  2. resolved May 02, 2026, 02:47 AM UTC

    API has remained stable and this situation has resolved. The time window of errors was from 00:38 UTC - 01:12 UTC.

  3. identified May 02, 2026, 04:19 AM UTC

    Some of our alerts are delayed or unavailable due to infrastructure issues. Usage related alerts are not affected. We're actively working to restore our alerts.

  4. monitoring May 02, 2026, 05:31 AM UTC

    The underlying issue delaying alerts has been resolved. We are going through the alerts backlog and will continue to monitor.

  5. resolved May 02, 2026, 06:04 AM UTC

    Alerts backlog has been processed and this situation has resolved.

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