Metronome incident

Elevated API error rates

Minor Resolved View vendor source →

Metronome experienced a minor incident on October 8, 2026 affecting Overall, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 06:53 PM UTC
Resolved
Oct 08, 2026, 10:13 PM UTC
Duration
3h 20m
Detected by Pingoru
Oct 08, 2026, 06:53 PM UTC

Affected components

Overall

Update timeline

  1. monitoring Oct 08, 2026, 06:53 PM UTC

    Status: Monitoring We are investigating a burst of elevated API errors between 18:12-18:14 UTC. Ingest and alerts are not affected. Affected components Overall (Partial outage)

  2. monitoring Oct 08, 2026, 09:26 PM UTC

    Status: Monitoring We have mitigated the underlying issue. System metrics have returned to normal/healthy states. The team will continue to monitor but we believe the underlying cause has been addressed. Affected components Overall (Partial outage)

  3. resolved Oct 08, 2026, 10:13 PM UTC

    Status: Resolved API error rates are now stable. Affected components Overall (Operational)