Metronome incident

Contract Data Export Delays

Minor Resolved View vendor source →

Metronome experienced a minor incident on October 3, 2026 affecting Data Export, lasting 6h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2026, 04:52 AM UTC
Resolved
Oct 03, 2026, 11:46 AM UTC
Duration
6h 53m
Detected by Pingoru
Oct 03, 2026, 04:52 AM UTC

Affected components

Data Export

Update timeline

  1. identified Oct 03, 2026, 04:52 AM UTC

    Status: Identified Some clients may be experiencing delays for contract-related data export tables. The impact is contained, and we are working to resync data for affected clients. We will provide updates as this progresses. Affected components Data Export (Degraded performance)

  2. resolved Oct 03, 2026, 11:46 AM UTC

    Status: Resolved Affected clients for earlier contract data export delays have been backfilled Affected components Data Export (Operational)