Metronome incident
Invoice and line item data export tables delayed
Metronome experienced a minor incident on September 28, 2026 affecting Data Export, lasting 12h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2026, 03:45 PM UTC
Status: Investigating We are investigating a delay of delivery of finalized invoices and line_items to client warehouses. We will report more details as we learn them. Other tables and datasets are not impacted. Affected components Data Export (Partial outage)
- monitoring Sep 28, 2026, 09:10 PM UTC
Status: Monitoring Incremental transfers have been submitted to include data up until this morning. We expect to be caught up within the next couple hours on any data from today Affected components Data Export (Partial outage)
- resolved Sep 29, 2026, 03:51 AM UTC
Status: Resolved We have completed the backfill and submitted transfers with current data Affected components Data Export (Operational)