Metronome incident

Elevated API and Alert Errors

Minor Resolved View vendor source →

Metronome experienced a minor incident on February 18, 2026 affecting Overall and Alerts, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 08:45 PM UTC
Resolved
Feb 18, 2026, 08:45 PM UTC
Duration
Detected by Pingoru
Feb 18, 2026, 08:45 PM UTC

Affected components

OverallAlerts

Update timeline

  1. investigating Feb 18, 2026, 06:41 PM UTC

    Status: Investigating We are experiencing an elevated rate of API errors, we are currently investigating the issue. Affected components Overall (Degraded performance)

  2. monitoring Feb 18, 2026, 08:23 PM UTC

    Status: Monitoring We have identified the issue and it's now resolved. The API is back to normal. We also identified that the alerts system was affected and we are currently reflowing any alerts that may have been delayed. Affected components Overall (Operational) Alerts (Degraded performance)

  3. resolved Feb 18, 2026, 08:45 PM UTC

    Status: Resolved API and Alerts traffic is now back to normal Affected components Overall (Operational) Alerts (Operational)